FAQs
Accessibility FAQs
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Are your attractions accessible?
All Niagara Parks attractions are accessible, or partially accessible, with the exception of the Whirlpool Aero Car and some of our historic venues. Our transportation system, WEGO, offers fully-accessible buses.
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Is parking free if I have an accessible parking permit/sticker?
Guests with an Accessible Parking Permit must pay to park when first parking at any parking lot owned by Niagara Parks. However, they can re-park on the same day for free at any other Niagara Parks paid parking lot, as long as they retain their original parking receipt. Staff are trained to notify persons with disabilities of this provision.
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Is my service animal allowed into attractions?
Yes, service animals and guide dogs are permitted at all NPC sites in areas open to the public.
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Do you rent scooters or wheelchairs?
We have eight wheelchairs available at our Table Rock Welcome Centre for daily loan. There is also one wheelchair at the Butterfly Conservatory, one at the Floral Showhouse, and five at the Niagara Parks Power Station available for loan while at those attractions. Wheelchairs are available on a ‘first come, first served’ basis. Since there is a limited number of wheelchairs available, you may wish to bring your own wheelchair or scooter.
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Does my support person have to pay?
Admission fees and fares for accessibility support persons (when accompanying a person with a disability) who specifically identify themselves as support persons, shall be waived at all Niagara Parks attractions and transportation systems. No identification will be required in order to waive the admission fee and fare.
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Do I get a discount?
Regular admission will be discounted by 10% at attractions such as Journey Behind the Falls, White Water Walk, and historic sites where full accessibility is not available. However, this discount does not apply if you are purchasing an admission package that is already discounted, such as the Niagara Falls Adventure Pass.
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Where can I get more information about planning a wheelchair- or scooter-accessible vacation?
Please visit http://www.accessibleniagara.com for further information and ideas.
Where can I rent a scooter/wheelchair in Niagara Falls?
Several hotels in Niagara Falls have purchased their own scooters and/or have wheelchairs they loan to guests. Ask when you book your room.
See below for others:
eSkoot Niagara
289-271-0663
477 Mississauga Street
Niagara-on-the-Lake, ON
www.eskoot.com
Four-wheeled electric scooters only; daily or weekly. It is advisable to call ahead to reserve or to find out what is available. Delivers to hotels and B&Bs in Niagara; delivery fee applies. Rentals are available seasonally March 31 – November 1. Can book via phone or form on their website.
For hourly, daily and weekly rental rates and delivery charges please see their website. Checked: 07/05/2022
Rexall Home Health Care
1-800-563-6482
200 Fitch Street, Building E
Welland, ON L3C 4V9
motioncares.ca/location/st-catharines
Manual wheelchairs only. Currently available for weekly or monthly rental, subject to change. Credit card is needed to reserve a wheelchair. Able to reserve a day or two ahead of time; next day delivery. They will deliver and pick up from hotels and B&Bs across the Niagara region from Niagara Falls and NOTL to Hamilton and Brantford year-round. Checked: 4/12/2018
Motion Specialties
Toll free: 1-888-222-2172
905-688-0420
1-111 Fourth Avenue (at Martindale Road)
St. Catharines, ON
Manual wheelchairs and electric scooters; daily, weekly or monthly. Credit card is needed to reserve a wheelchair. Delivers to hotels and B&Bs in Niagara; delivery fee applies. Checked: 07/05/2022
Performance Mobility & Home Healthcare Solutions
289-296-2822
2-5743 Thorold Stone Rd.
Niagara Falls, ON L2J 1A1
www.performancemobility.ca
Manual wheelchairs, scooters and walkers available. Daily, weekend and weekly rentals. Checked: 07/05/2022
Queen Street Pharmacy
905-354-5604
4421 Queen Street
Niagara Falls, ON
www.queenstreetpharmacy.com/services/home-health-care
Manual wheelchairs only; 2 days’ rental minimum, also weekly or monthly Credit card is needed to reserve a wheelchair. Delivers to hotels and B&Bs in Niagara; delivery fee applies. Checked: 07/05/2022
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